Hello
Carey,
I
appreciate your asking for my input regarding the re-roofing of my house at
Cherry Gardens by Alexander Builders.
The
only problem I have is that I wonder if potential clients will really believe
that my comments are authentic, because they are all so positive. We are
just not accustomed to such high levels of service and quality work in Jamaica.
I
selected your company for the job after contacting my architect and getting his
blessings. He had heard of your company and indicated that customers were
satisfied with its performance. Your quotation was the lowest and I was
surprised at the properties of “Wallaba” shingles which I hitherto knew
nothing about. I did not have much confidence in shingles because of
their limited shelf life and susceptibility to termites and was faced with huge
costs for any alternative, because all other options would have necessitated
replacing lathes with an interlocking lumber base on which to mount
roofing. The long shelf life and hardness (a deterrent to termites) of
Wallaba shingles presented a different picture.
I
was previously told by several re-roofing “experts” that I would have had to
vacate the house if your work entailed changing everything, including gutter
beds. Then I worried about shingle scraps all over my swimming pool and
plants and the interior of the house. You assured me that I would
encounter zero problems and what made me believe you were your years of
experience repairing and replacing roofs in the UK. I knew well that you
could not be successful in a developed country unless you did good work.
Well, I was not disappointed…the quality of your work was excellent.
My
surprises were as follows:
1.
A
crew of mature people who strangely hardly even spoke to each other while
working. They brought even their own drinking water every day and never
disturbed anyone in the household for anything.
2.
The
crew was so eager to get the job done expeditiously that they asked permission
to work on weekends and public holidays.
3.
I
could not find one piece of shingle scrap anywhere except where they designated
to place them pending disposal by your truck which came every few days.
4.
When
I expressed concern about how they would replace the gutter beds I was shocked
to see that most were already installed.
5.
It
seemed that their hammers and nails were made of rubber. We in the
household sometimes wondered whether or not they were on the premises.
6.
I
am still wondering how with several crews working at different locations you
could find the time to visit and monitor work at my site with such frequency.
Anyone
reading this testimonial must think that you are paying me to make these
revelations, but I assure them that they are all very true. I will
recommend Alexander Builders highly to anyone who ever asks me to put them in
touch with a good roofing company.
To
you Carey and your wonderful crew I wish every success…you deserve it.
Thank
you very much
Richard
Kidd
Managing Director, Versachem Int’l Ltd.